FRAUD: Tips to Protect Yourself

Some things you can do to protect yourself from scams include:

  •  Be alert to the fact that scams exist. When dealing with uninvited contacts from people or businesses, whether it's over the phone, by mail, email, in person or on social networking site, always consider the possibility that the approach may be a scam.

  •  Remember, if it looks too good to be true, it probably is.

  •  Know who you're dealing with. If you've only ever met someone online or are unsure of the legitimacy of a business, take some time to do a bit more research.

  •  Do not open suspicious texts, pop-up windows or click on links or attachments in emails – delete them: If unsure, verify the identity of the contact through an independent source such as a phone book or an online search. Don't use the contact details provided in the message sent to you.

  •  Don't respond to phone calls about your computer asking for remote access – hang up!

  •  Beware of any requests for your details or money. Never send money or give credit card details, online account details or copies of personal documents to anyone you don’t know or trust.

  •  Be wary of unusual payment requests. Scammers will often ask you to use an unusual payment method, including preloaded debit cards, gift cards, iTunes cards or virtual currency such as Bitcoin.